I concur with ed c. I used to have an older Volvo, which is how I initially ended up going to this shop. Ken as much as told me not to buy the thing, but I had to go ahead and do it anyway. Ken made a good bit of money off of repairing that car; it was a mess! Well, he warned me. Anyway, fast forward over a decade and I still go there with my Grand Caravan now. I realize there are places with cheaper labor rates, but it’s not worth it to me. They take care of you there. They know their stuff. They are smart. They are honest. They are easy to deal with. It’s a great little independent shop.

I have taken my two cars, a VW and an older Volvo wagon, to this independent shop for about five years. I have had an extremely positive experience. Ken, the owner/manager, has a background in engineering and is really smart, honest, and fair, and a bit of a raconteur in the Tom ‘n Ray sort of way. Mike, the other principal I have interacted with a lot, is equally easy to work with. More than any dealer or shop I have dealt with, these guys seem to look out for my pocketbook and give me clear explanations about repairs and maintenance. I believe I’ve saved a lot of money, compared to continuing at the local Volvo (Keystone/devon) and VW (Ardmore) dealers. Because of my long experience with this shop, I think its also pretty important that I can also say that I’ve never had a problem due to a mistake or oversight in work performed here–I think they’re good at diagnosing current problems and anticipating future ones, are careful, and have good judgment. They invest in equipment and training–I was considering a new car and learned they have become hybrid certified. No frills approach and an excellent shop!

I found myself with a severely damaged run flat tire and they helped me in more ways than one. Their OEM replacement tire cost was better than Costco. While my SUV was in their hands I had them complete a few other services which were all competitively priced. They were thorough and professional and I am thankful!

Very knowledgeable staff. Prices are fair and work is always solid. I’ll never take my car anywhere else!